There are no overage fees. Fieldd's pricing is designed to scale with the size of your business, so we do ask our customers to purchase a product that will fit their level of use. This means purchasing enough clients to match your business needs. So while we don't charge "overage fees" as such, you should expect your database to grow over time. And you'll need to purchase enough clients to match that growth as it occurs.
Onboarding includes a dedicated onboarding specialist to work with you and your team to get up and running. There are 4 sessions each 1 hour long where we will go through step by step getting started and setting up your Fieldd. We can train individuals or your whole team. The onboarding process is customized to your individual needs.