Words of Advice and Inspiraiton

I have said it before and I will say it again, as a small business owner you will wear many hats. You have already taken the first step, perhaps quite some time ago, but you are striking out on your own. You will face many challenges both now and into the future. In celebration of…

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Independent Contractor vs Employee

On July 15th, the U.S. Department of Labor’s Wage and Hour Division issued new guidelines for classification of employees versus independent contractors.  The administrator’s interpretation labeled the 15 page article as “SUBJECT: The Application of the Fair Labor Standards Act’s “Suffer or Permit” Standard in the Identification of Employees Who Are Misclassified as Independent Contractors.”…

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Measuring Customer Satisfaction

Customer satisfaction is a key indicator of your company’s success.  It can make or break a business, as well as being a key factor in implementing training for your team.  Every part of your team whether you have 2 or 50 people working with you, plan an integral role in customer satisfaction.  From the first…

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