Going Beyond LinkedIn to UnNetwork your Network

Networking isn’t just for LinkedIn. It’s a fact networking face to face in person is still more powerful than any other networking or social media platform can ever be. Being aware of what is going on in your community is much different than actually being involved in it. The Harvard Business Review posted an article:…

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Twitter…Simplified For the Rest of Us

So I was having a conversation with one of the folks who had signed up for my mini email course that covers the basics about how to write, and manage a blog. She mentioned Twitter, which couldn’t have been better timing…she mentioned that even though she is a millennial she just doesn’t get it. Some…

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What is the Customer Experience?

[vc_row] [vc_column width=”1/1″] [vc_column_text]Customer success, customer service, customer experience.  How do we tell one from the other, and why does it matter? Who are Your Customers? Customers, buyers, and clients want to pay a fair price for quality service, and feel satisfied they have paid for a service and received what they have paid for…

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50 Business Directories for Local Marketing

50 Business Directories For Local Marketing Here is a list of online business directories to get your company listed locally. There are many services that will list you in all of these areas for a fee.  Many of the services cross-reference other services to get their information as well. The more places that you are listed…

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In Other Peoples Words: Quotes and Commentary on Customer Service

I would say to any customer service professional, which I think anyone, and everyone who interacts with people really needs to be, must always have the attitude of making others happy and successful. While I do not think that they folks at the DMV will be paying much attention to what I have to share,…

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