To Blog or Not to Blog That is the Question

[vc_row] [vc_column width=”1/1″] [vc_column_text]So I have working on putting together an e-course about whether or not you should blog, but I got stuck.  I have everything organized in a clear and concise fashion.  I have resources all laid out, but the words just would not flow.  And then it hit me.  That really is what…

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Hiring (and Keeping) Exceptional Service Employees

Finding, hiring and retaining the right employees is a struggle from day one, and truthfully, it probably *will be* all throughout the life of a service business.  It is one of the single hardest parts of running or managing any business.  And in field services particularly, this can be even more of a struggle.  Even…

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Parking Wars: A Lesson on Field Service Parking

As a small field service business, it might not dawn on you right away that fleet parking can become an issue. You aren’t a retail location — It’s not like you are trying to drive hundreds of people to your location — each in separate vehicles. Take my word for it thought, it’ll never be…

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7 Simplified Facts About the Cost of Bad Customer Service

It’s a fact! Customer service is very important. Seems pretty simple right? Well then why are there still so many instances of bad customer service being reported every day? Are people in customer service just that unhappy with their jobs? Have managers and supervisors become complacent? There could be about a million reasons why bad…

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Mistakes: A Short Essay to Live By

Learn, it’s what we do from the moment that we’re conceived.  We learn the the art of breathing before air ever hits our lungs.  The cycle continues as we grow from newborns into adults.  Rolling, crawling, walking, talking: the first years of life are highly developmental.  And, the same can be said for any new business or…

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