Lessons on Client Loyalty

[vc_row] [vc_column width=”1/1″] [vc_column_text] What is a client worth to you? I mean “really” worth. If you have the mindset that you are only going to service your client once, then likely you will fail. I don’t mean to be harsh, it is just a fact. Not only does it cost an astronomical amount to…

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The 10 Essential Laws of Great Field Service Companies

[vc_row] [vc_column width=”1/1″] [vc_column_text] Service shall be delivered on time. Respect your client’s time. We all have heard the saying “time is the new currency.” Well this is especially true in today’s day and age. As we get increasingly busier, our time becomes that much more valuable. Be sure to arrive when you say will….

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Professional Communication On The Phone

Without body language and facial expressions communications over the phone can be more difficult than they are in person. There are three main takeaways from this article: Understand the importance of proper telephone etiquette. Identify guidelines for speaking and listening on the phone. Follow proper etiquette when making and receiving calls.  The telephone is an…

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Nurturing a Team to Success

We all know that happy employees perform better, stay with your company longer, and overall, contribute more to your business. So, since we already know this to be a fact, why is it that the majority of employees globally are still unhappy with their jobs? One unhappy employee can spread like a virus causing a…

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Strategic Planning to Optimize Growth

With the turn of each year, most of us take a moment to reflect on the past year (s) to see how we can improve on our lives moving forward. We reflect on the past, acknowledging our triumphs as well as our failures. It is in this reflection that we seek to grow moving forward….

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