Social Media Basics for Small Business

Social Media has had an influential turn on the world of advertising and marketing. For even the smallest businesses it’s great way to get your name and brand out there.  Here are the basics on the who, what, and where of Social Media. I know that there are a million articles out there on what…

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Phone Etiquette: A Lost Art?

When is the last time that you were excited to pick up the phone to speak to a customer service rep?  Chances are, not too recently!  Between the auto responder and the lovely hold music, it is often a dreaded call to make.  So what can you do to change the way that you and…

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Charitable Contributions and How They Give Back to You

Contributing to the good of your local community is fun, its feels good and the happy by-products for your business are free publicity, brand recognition, building stronger relationships with your existing customers, meeting new prospects face-to-face, and tax deductions, of course!

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The Cost of Inefficiency

For businesses large and small alike, inefficiency should always be a concern.  Even the smallest inefficiency can lead to a costly hit on your bottom line. Let’s do a bit of math here… Say you have 10 teams in the field and the average team loses 30 minutes per day.  Doesn’t sound like much, does it?  Hold…

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